Page 5: Testing the Purchase Process

Objective: Guide users on how to test the purchase process to ensure everything is working correctly.

1. Introduction:

   • Explain the importance of testing the purchase process to ensure a smooth customer experience.

2. Step-by-Step Instructions:

   • Navigate to the front end of the website.
   • Locate a product that was recently added.
   • Go through the purchase process as a customer would, adding the product to the cart and proceeding to checkout.
   • Complete the purchase (possibly using a sandbox or test mode if available).

3. Tips:

   • Suggest creating a checklist of things to look for during testing (e.g., correct product information, images displaying properly, smooth checkout process).

The Testing Process

The product page for “Class 8BT Photo 0208” at Exclusive Shots presents a variety of photo products related to Howick High Class 8BT. The page is structured to provide a clear and straightforward shopping experience, allowing customers to select from various products such as personal photos, combo packs, fridge magnets, coffee mugs, keyrings, mouse pads, and canvas blockmounts. Each product is listed with its price, making it easy for customers to make informed decisions.

Insights and Considerations:

1. Product Variety and Presentation:

   • The page offers a diverse range of products, catering to different preferences and needs. Consider if the presentation of each product (images, descriptions) is clear and compelling enough to encourage purchases.

2. Ease of Navigation and Purchase:

   • Evaluate the ease with which a customer can navigate the page, add products to their cart, and proceed to checkout. Is the process intuitive and user-friendly?

3. Additional Information and Support:

   • The page provides contact information, which is crucial for customer support. Consider if there’s a need for additional information or guidance on the page, such as product details, shipping policies, or FAQs.

Testing the purchase process on this page involves adding products to the cart, reviewing the cart, and proceeding through the checkout process to ensure everything functions as expected.

It’s also important to check that the product information, pricing, and total calculations are accurate and that the page provides a smooth and secure shopping experience.

Testing the Purchase Process – Details

Introduction

It’s crucial to ensure that every part of the online shopping experience on Exclusive Shots works flawlessly. You’ll be testing the purchase process to confirm that customers can smoothly browse products, add them to their cart, and complete their purchases without any issues.

Step-by-Step Instructions

1. Navigate to the Product Page:

   • Go to the Exclusive Shots website (https://www.exclusiveshots.co.za).
   • Find and click on a product you’ve recently added, such as “Class 8BT Photo 0208.”

2. Examine the Product Page:

   • Check that all the details on the product page are correct. This includes the product name, image, price, and description.
   • Ensure the product image accurately represents the item and matches the product name and SKU.

3. Add the Product to Your Cart:

   • Click the ‘Add to Cart’ button.
   • Verify that the product is correctly added to the cart by viewing the cart contents.

4. Proceed to Checkout:

   • From the cart, click on the ‘Proceed to Checkout’ button.
   • Fill in the required billing and shipping information. You can use test data for this part.

5. Select a Payment Method:

   • Choose a payment method. If the site is in testing mode, use options like ‘Cash on Delivery’ or a test payment gateway.

6. Complete the Purchase:

   • Review all the information to ensure it’s correct.
   • Click on the ‘Place Order’ button.

7. Confirm Order Success:

   • After placing the order, ensure that you’re directed to an order confirmation page with all the correct details.
   • Check your email (and the spam folder) for an order confirmation message.

Additional Tips

• If you’re using payment gateways like PayPal or Stripe, remember to use their sandbox or test mode to simulate transactions without real payments.
• After testing, go to WooCommerce > Orders in the WordPress dashboard to see if the test order appears correctly.
• It’s a good idea to test the process with different products and user accounts to ensure everything works smoothly across the board.

By meticulously testing the purchase process, you’re not just checking the functionality; you’re ensuring that every customer will have a pleasant and hassle-free experience shopping at Exclusive Shots. Remember, a smooth process encourages repeat business and positive word-of-mouth!